Faq

Faq

Yes, COVID restrictions allow for only 75% occupancy. Signs are posted at the pools and restaurant for current COVID occupancy rates. In the coming weeks reservations will be required to soak. Walk up reservations are not suggested. For reservations CLICK HERE (Link not yet active).

Yes, COVID-19 guidelines require all attendees to be members. It’s only a $5 annual registration to become a member and then you can pay-as-you-go! Monday-Thursday $10, Friday-Sunday $15. If you soak more than a few times a month you’ll want to check out our other membership options.

To qualify for a couple membership, the two people must live together and provide documentation proving shared finances. To be eligible for a family membership, dependents must be 18 years of age or under.

Yes, everybody that enters the facility needs to be a member, regardless of age.

Yes, we have locker rooms and lockers are available for day use. Please remember to practice social distancing and wipe down your locker before and after each use with the sanitation wipes that are provided in each locker room. We recommend that guests come prepared to swim or work out. Please wear your swimsuit under a robe or clothing. Please shower off before and after soaking. No personal care allowed at locker room sinks or in showers.

You may bring your own padlock or purchase one at the front desk for just $5.

At the present time you do not need a reservation to soak, however, we will be implementing a new reservation system in the coming weeks.

Yes, social distancing should be respected in all areas. Please remain with your group. Do not allow children to free swim in the pools. Six foot spacing is required between unassociated groups (i.e. non family members). No more than 10 people (family and friends) per group.

Per Governor Bullock’s order, face masks are to be worn at all times in our facility with the following exceptions:

Masks can be removed while eating, swimming or physically working out but must be worn in locker rooms, common areas throughout the facility and when moving from machine to machine on the fitness floor.

Restaurant guests are required to wear a mask when they enter and can remove them while at their tables to eat and drink. Those who are soaking are required to wear mask, shirt and shoes into the restaurant.

Face coverings are required for people 5 and over while they are here. It is our desire to provide our visitors a safe and enjoyable experience to escape from everything going on in the world around us.

YES! We are a family friendly hot springs and we ask that all members wear swimsuits in our pools, spas, sauna and steam room.

Children are welcome to use the pools with a parent anytime. Please respect others who are here for soaking and relaxation. The Springs pool and Soaker pool are all about relaxation. Children are welcome to soak with parents but if they want to splash and play parents need to accompany them to the recreation pool where it’s more about fun.

We have 7 pools total. 3 Hot Springs Pools, 2 Jetted Hot Springs Spas, 2 Cold Plunges.

The Springs Pool temperature is maintained between 97 to 102 degrees. The Soaker Pool temperature is maintained between 95 to 98 degrees. The Recreation Pool temperature is maintained between 89 and 91 degrees. The Springs and Soaker spa temperatures are maintained between 103 and 105 degrees and the cold plunges are maintained between 60-70 degrees.

Yes, deck chairs are placed with six foot spacing and must be used by a single family/friend groups.

Yes, we offer poolside beverage service. Please download the Toast TakeOut app to conveniently order food or you may place your order at the bar. Remember shirt and shoes are required to enter the restaurant.

The restaurant is open for dine-in and take-out. The restaurant has implemented a touchless food ordering system available from your cell phone. We will text you when your food is ready for pick-up. Download the Toast TakeOut app to conveniently order or click here to order from our website.

No, the restaurant is not taking reservations currently. Seating is limited to 50% occupancy inside and on the patio. Additional seating during busy times may also be available in the event tent and grass area. No more than 10 people per table. Tables are arranged to accommodate social distancing guidelines. Orders are taken through the Toast TakeOut App or through our website.

Children age 15 years and up may use the fitness floor.

Due to COVID-19 guidelines all fitness classes have been cancelled.

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